Charlevoix County Transit & the COA has a Senior and Emergency Grocery Ordering/Delivery Service as part of the services offered by the County’s Transit. While delivery of items such as food pantry boxes, prescriptions and senior meals was well received, the grocery delivery was not widely used during the early months of the pandemic. One of the drawbacks that transit officials noticed was that for curbside pickup available for groceries an individual needed to place their order via a smartphone or web-based application.
During the height of the shutdown, the website and app ordering was time consuming and problematic for many and therefore transit didn’t see many requests grocery delivery. The expansion of the Transit’s delivery program will provided assistance to those needing help with ordering their groceries. County residents who would like to use the Grocery Ordering/Delivery Program can call Program Coordinator at 231.497.1430 on designated shopping days to place their grocery order. The program coordinator will then input the order with the caller, take payment information (credit/debit card) and then place the order as well as scheduling the grocery delivery in transit’s scheduling system. This program is currently limited to in-county grocery stores utilizing the store shopping app.
Designated days/times for orders to be placed: Monday 1:30-3:00pm; Tuesday 9:00-10:00am and 1:30-3:00pm; Wednesday 1:30-3:00pm; Thursday 9:00-10:00am and 1:30-2:30pm
While this program initially focused on helping our county’s aging population, with a surge in COVID cases and the flu season upon us, transit officials felt this was a worthwhile community service that should be offered to anyone who is in need of help or worried about going into stores.
Charlevoix County’s Commission on Aging will assist the Charlevoix County Transit with getting information about this program out to the county’s aging population as well as continue to assist those over 60 years old with transit fares for in-county rides as well as out-of-county medical appointments. For more information about Transit rides or the free delivery services offered, please call 231.582.6900 between 7:30am and 4:30pm, Monday through Friday.
Senior and Emergency Grocery Service – Charlevoix County
