The Bellaire and East Jordan Family Health Centers are proud to be the medical home to over 8,000 of our community members. All of our medical providers are Board Certified professionals dedicated to keeping you healthy with the latest knowledge and technology.
You can be assured of receiving excellent medical care at any of our locations. We look forward to taking care of the primary care needs of you and your family!
Billing/Patient Accounts
The Health Center bills all insurances on your behalf for services you receive and we participate with many commercial insurance carriers including Blue Cross Blue Shield of Michigan, Blue Care Network, Priority Health and Tricare, as well as plans such as Medicare, and other Medicaid qualified health plans. You are responsible for any amounts that are not covered by your insurance including deductible and co-pay amounts. Please make sure that we receive a current copy of your insurance card at each appointment so that the billing can be processed accurately. Your insurance company is the expert about your policy, and you should contact them directly to answer your questions about the services they cover for you and what your cost share amounts are.
Our patient accounts representatives can be contacted Monday through Friday, from 8 am to 6 pm by calling (231) 536-2206, Extension 189.
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Why Updating Your Primary Care Provider (PCP) Matters
Ensuring Continuity of Care & Accurate Health Records
Choosing the right Primary Care Provider (PCP) is a crucial part of managing your health. Your PCP is your main point of contact for routine checkups, chronic disease management, and referrals to specialists. However, if your insurance lists a PCP you no longer see, it can create issues for your care.
At Bellaire and East Jordan Family Health Centers, we want to make sure that your health information is going to the right provider—helping you get timely, quality care.
Why Should You Update Your PCP?
Your Primary Care Provider (PCP) is your partner in health. But if your insurance lists the wrong PCP, your medical records and referrals may not reach the right provider—delaying care.
Location Changes – New to the area? Choosing a nearby provider ensures you have easier access to care.
Insurance Plan Changes – If your new insurance doesn’t cover your current PCP, updating to an in-network provider prevents unexpected costs.
What to Consider When Changing Your PCP
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- Research Providers – Find a doctor that fits your health needs and is in-network with your insurance.
- Transfer Medical Records – Ensure a smooth transition by sharing your history with your new PCP.
- Communicate Your Health Needs – At your first visit, discuss any ongoing concerns, current medications, and previous diagnoses.
- Appointment Availability – If you struggle to get timely visits with your current PCP, it may be worth exploring new options.
If you are listed with Bellaire or East Jordan Family Health Center as your PCP and have not yet scheduled an appointment, we encourage you to do so! Not sure who your PCP is? Contact your insurance provider to verify.
Need to Change Your PCP with Your Insurer?
- Molina Healthcare- Need to create an account and login to change PCP
https://member.molinahealthcare.com/ - Blue Cross Complete
https://member.bcbsm.com/mpa/responsive/#/Login - BCBSM/BCN
https://member.bcbsm.com/mpa/responsive/#/Login - Priority Health
https://member.priorityhealth.com/login - McLaren
https://secure.healthx.com/v3app/publicservice/loginv1/login.aspx?bc=39a8c362-97f1-482c-af4b-7c7e1fdcd3f7&serviceid=233a635a-9cdc-4648-ba5d-5846eb956f1e
New Patient Information – What to Expect
We’re excited to welcome new patients to Bellaire & East Jordan Family Health Centers! As a trusted healthcare home for Antrim & Charlevoix counties, we ensure that every new patient receives comprehensive, patient-centered care.
How to Get Started
✅ Residency Requirement: New patients must reside in Antrim or Charlevoix County (full-time or part-time). If they live outside the area, their application may be reviewed by our Medical Director.
✅ Complete & Return Forms Promptly: Patients must complete a New Patient Packet and return all forms, including medical record release forms, within one week. Without these, we cannot request your medical history from previous providers, which is critical for providing high-quality care. If forms are not returned within a week, your new patient appointment may be rescheduled.
✅ Records Are Essential for Quality Care: New patient appointments are scheduled at least 30 days out to allow time for our office to obtain medical and behavioral health records. Having your full medical history ensures a smooth transition and helps us provide the best possible care.
✅ Bring Your Medications: Patients should bring all prescription and over-the-counter medications they are taking to their first appointment to ensure accurate medication management.
✅ Medication Policy: A new patient appointment does not guarantee that medications will be prescribed. Our medical team will work with you to create a personalized treatment plan, including medications as appropriate.
Following these steps helps us provide the high-quality, personalized care you deserve!
Ready to schedule? Call 231-533-8649 for Bellaire or 231-536-2206 for East Jordan today!
Important Notice: Please Keep Your Appointment
Your health is our priority, and we strive to provide timely and efficient care for all our patients. When you schedule an appointment, it reserves dedicated time with your provider and allows them to focus on your individual needs.
However, we understand that unforeseen circumstances may arise. If you need to reschedule your appointment, we kindly request that you notify us at least 48-72 hours in advance.
This advance notice allows us to:
- Offer the appointment slot to another patient in need: By providing sufficient notice, we can offer the time slot to another patient who may be waiting for an appointment. This helps ensure everyone in our community can access the care they need promptly.
- Maintain efficient scheduling and minimize wait times: When cancellations occur with short notice, it can disrupt our schedule and lead to longer wait times for all patients, including yourself when you reschedule.
How to Reschedule:
- Call us at to reschedule
- Respond to your appointment “Reminder”
- Use the patient portal to let us know.
We appreciate your cooperation in helping us make the most of our available time and ensure everyone in our community receives the care they deserve.
